Code of Conduct

CODE OF CONDUCT

The Code of Conduct helps to ensure SMART passengers enjoy a safe and pleasant ride. Violation of any of these rules may result in arrest, fine, refusal of service and/or ejection from the system.

• Alcohol: Possession of an open container containing an alcoholic beverage or consumption of alcoholic beverages is strictly prohibited on all SMART vehicles, at all SMART Facilities, and on SMART property.
• Attire: Appropriate attire required at all times.
• Behavior: No loud, profane, threatening or disruptive speech.
• Cell Phones: Cell phone conversations and music are only allowed through headphones that cannot be heard by other passengers.
• Doors: Do not lean on, block or hold open doorways.
• Drinking and Eating: Consumption of food/drink is permitted provided it is in a manner that does not damage SMART property, leave litter or create a disruption to other passengers.
• Hazardous Materials: With the exception of oxygen for personal medical use, materials considered as hazardous by the U.S. Department of Transportation are not permitted on trains and platforms.
• Loitering: No person shall loiter on SMART owned property and trains without the authorization of SMART.
• Luggage, and Other Belongings: Passengers’ belongings must not block seats, aisles, doorways or exits. Overhead luggage should not exceed 25lbs in overall weight.
• No Smoking: Smoking any material via any means is not permitted on any SMART train or on SMART property.
• Seats: Please respect seating for other passengers. “NO FEET ON THE SEATS” Each passenger may only occupy ONE seat. Seniors and passengers with disabilities get first access to priority seats.
• Soliciting: Is not permitted.
• Tickets: Paid fare required in “fare paid zones” on platforms and on trains.
• Weapons: Are not allowed.